Total commitment to quality and customer satisfaction programs are the key factors for the success of any organization. MATRIX believes in providing high-quality deliverables through its "Quality Assurance" and "Quality Process" programs. Highlights of these programs are:
'Defect free' is our aim and endeavor
- While there has been cost-cutting in Software Development across the globe and "Testing" efforts have been axed to reduce costs, Matrix has always given due importance to testing.
- To ensure quality in every phase of the project life cycle, the QA team of each project is involved right from the project kick-off stage
- The Quality Process team at Matrix has a well-defined " Quality Management System (QMS)"
- Processes are specifically designed to cater to the offshore projects that we undertake Processes have been time tested with our past and present projects and reflect the experience that we have gained while executing them
- The Quality Process team, through its regular auditing process, ensures that these processes are strictly adhered to during the course of the Software Development Life Cycle
- The " Software Project Management Plan" , prepared for every project, details the processes specific to the project
- Our transparent approach allows our customers ready online access to the QA system to track the quality status of the project throughout the software development life cycle.